I have been a client at Hair At Mels since December 2010.  I was referred by a mutual friend and have never looked back.  Mel and Clive run a professional, etiquette combined with a friendly disposition makes my monthly visits to the salon a true pleasure.  Mel Is an excellent hairdresser and I will continue to support their establishment for many years to come.

I had the Matrix straightening hair treatment done and was very impressed with the staff and the care they took to make sure I was comfortable as it takes 3.5hrs. I Have recommended Mels to all my friends

Hi ,

I would love to tell everyone that I have been extremely happy with your work. You are probably one of the first hairdressers I have had that has actually got my hair to look and feel GREAT!

You are very confident in what you do, which I find very relaxing to know that my hair is in good hands! J You have definitely made me a happy client by giving me that extra confidence I needed with my hair!

Thank you for making me feel beautiful 🙂

Many thanks

Michelle

Northlands Pets Accounts Dept

Hi Clive

I just wanted to let you know that I absolutely love my Cloud 9 touch and I’m s glad that I purchased it.  I have registered it with Cloud 9 and all is fine.

Thank you for the service you extended to me and it was such a pleasant change to deal with such a friendly informative person.

Kind Regards

Mel Van Der Westhuizen

Good Day
Thank you very much for you excellent service.
I place my heartfelt appreciation to you for accommodating me without
an appointment.
This kind response speaks highly of your work ethics, leadership and
team spirit at your salon in Durban.
I travelled from Newcastle and really was not expecting to be
assisted. Thanks you ever so much.
Also, to Shimera who is so professional, and her advice was most appreciative.
You have definitely gained a client and would be visiting your salon in Durban
going forward.
Yes!!! I would definitely refer friends and family.
Please advise me when you do have promotions etc.  I come to Durban often.
Have a blessed and wonderful weekend.

Kind Regards

Reena Maharaj
Business Manager
Retail Banking Small Enterprises

Amazing service

Hi Mel

Thank you for an awesome first experience at your salon.  Your staff are friendly and accommodating and I look forward to my next pamper.

Best Regards

I am happy as a kid at Christmas with everything at Mel’s – even got to park right at the door – lol

Good day

I have always had excellent service at Mel’s, and will definitely refer people to you.

Regards

Sarie Crew

Excellent service, Friendly staff and a Fresh new look. Great Job!

Thank you.

I have to say how much I appreciate the care Cindy shows when she shampoos my hair. She is always concerned about whether the water is too hot or if the towel is burning my head. And her massages are so relaxing.

Hi team.

Just having my hair washed and massaged by Happy was all I needed.  I just wrote a four hour exam which exhausted me and my head was pounding. But I didn’t tell anyone at the salon. After Happy was done with my hair, I felt like a human again. Very thankful for the great service and the nice touch of checking for stray greys afterwards.

Thank you so much for the colour and haircut….I love it….and for always accommodating me….♡♥♡♥♡

Much thanks

Very happy atmosphere and ladies were fabulous.

 

Hi 

Always great service, professional advice  and personalised attention! Thank you for that!

Thank you

Best salon iv ever been to. Fantastic service and helpful friendly staff. What more can one ask for? 

Keep up the good work guys. 

Warm regards 

Thanks for the great service. Although it was busy and my appointment was delayed, everything was handled calmly and pleasantly.  

Thanks

I would like to extend my heartfelt appreciation and gratitude to Shemera for the excellent service which was rendered to me. It is the first time that I have dealt with Hair at Mels as they were amongst the few Salons which offered Milkshake Products and this certainly has emanated to a long term relationship which I will maintain with this Salon only. Shemera exceeded my expectations as she was extremely knowledgeable and experienced about hair, friendly, warm, advised me with diligence and ensured that I was satisfied at every stage.  She interacts with customers in a very professional manner and forms a rapport which makes it easier to ask questions. From doing just a Milkshake Treatment initially I returned to highlight my hair and was left impressed with the final outcome from Shemera. I love my new hair thanks to her.

 

Regards

Karen

Hair At Mels….Sincere in their friendship and professional in their work. I am always greeted with an encouraging smile and always up to date with industry trends through their informative emails. Thank you Hair At Mels for making me look and feel special!!

I have been using Hair At Mels for about the last five years, I have always found Mel, her husband Clive and all her staff very professional and friendly.  They always go out of their way to make one feel very special and welcome. The prices at Hair At Mels are also very competitive without compromising the quality of the products used, the advice given by Mel is always given in a very tactful way, I have often listened to her advising a new client, she is always very professional when giving advice. I often recommend Hair At Mels to my friends.

Mel is situated a bit of a distance from where I live but I would rather travel that distance to get to her than to go elsewhere….I’ve even come to a point where i book appointments well in advance to avoid any disappointments.  I would recommend Hair At Mels to anyone and I can guarantee that when you leave you will definitely be visiting her again.

My first experience at Hair at Mels was actually this past Sunday. My husband encouraged me to go there for my hair color which I usually do at home for myself. I was not sure what to expect. However, the minute I walked in I was greeted with warmth and was offered something to drink. Mel knew who I was and interacted with me as if we were friends for years. She made me feel comfortable and gave me advice on what was best for my hair. I appreciate the fact that she could have told me I needed a more expensive colour but instead she advised that the special she was running would do the trick. I was pampered (the staff were excellent), I love my colour and will definitely be going back every month. My husband who waited for me was also made to feel at home and loved the choice of music in the salon…well we both did  🙂

Hi,  I want to take this opportunity to thank you for the fantastic work of art in hairstyling and the cordial treatment received at your salon Keep up the good work and will always refer other people.

Best of luck.

She is a genius,she knows exactly what to do to make you look and feel like a celebrity. The friendly ambiance there makes it all worth it!!! Can’t wait to do my hair again.

I have been going to Hair at Mels for a couple years now and will continue to for years more to come. For every time I step outside, I feel confident and satisfied.   Every vision of funky to punk to classic hairstyles, she has pulled off beautifully, along with her friendly staff.

I have been going to Hair At Mels for the last 3 to 4 years and this is why.. .I go away feeling totally satisfied every time – Mel is one of the best hair stylists i have come across.  Everything that i ask Mel to do – she does exactly so – putting me the client first.  The salon has a nice feel to it and is always spotlessly clean. The staff are always friendly and polite

 

Were Mel goes I follow. I live in Johannesburg yet if I need a haircut, I will only do it in Durban. She is kind, caring and genuinely cares about you and gives you personal attention. You never leave feeling like any other customer.

I initially called Hair At Mels because it came as a highly recommended hair salon by my cousin. The first time I spoke to Mel was to discuss my hairdressing needs and make an appointment… she was very friendly & attentive. After a short chat I felt confident that I was leaving my hair in Mel’s “good hands” 🙂 On meeting her I found her to be very knowledgeable about the products, treatments and services she offers…She has been very transparent about the products she uses which is something I appreciate as I had a bad experience with a salon in the past. Her caring, friendly approach and personal attention to each client is very refreshing and based on all these qualities I would definitely recommended HAIR AT MELS very highly…

I must say that Hair at Mel’s is a stunningly professional hair salon with great products & service to offer!

THE ENVIRONMENT AND TIDINESS COUPLED WITH GOOD STAFF ETHICS MADE ME FEEL COMFORTABLE.  I HAVE CONSTANT UPDATES ON ANY PROMOTIONS WHICH ALSO MAKES A CLIENT FEEL HAPPY.

I needed a change and a hair makeover and after weeks of shopping around for a good hair stylist I saw the add in the paper  and phoned in for an appointment and I am glad that I did .The initial reception and hair consult left me confident that I am in good hands. Love my new look and my hair is in the best condition than it ever was .Thank you to Mel and the staff.  I am here to stay.

Hi, as was on my way, I noticed the signs for Mel’s hair and decided to try it out. As I drive up their drive, there was plenty of parking, and on entering the salon was amazing at the professional setup and warm smile and greeting at reception, I was immediately directed to a chair, and I then met the amazing, friendly hairstylist Mel which after meeting for the first time seemed like I been a client for years. I was given the best hair cut I think I have ever had , and will not use another stylist besides Mel again. I strongly recommend Hair at Mel for all your styling needs… The best there is, best there was, and the best there ever will be!!!

We have been getting our hair trimmed at Hair At Mels for the past year and we are more than happy. The girls there are fantastic and really make you feel like you are part of the family. Mel is very good at helping you decide the best possible style to suit your needs in keeping with current hair  trends. They are affordable and offer great customer service , we highly recommend trying Hair At Mels out in Springfield Park Durban!

Hi. I keep going back to Mel because she acknowledges me. I am not just a customer, I am a VIP customer. Her hair salon is where her clients become family. Mel takes me to a level of great TRUST  just by her own confidence. I will continue to leave my hair in her capable hands!

Mel has been doing my hair for about 7 years now. It is always a pleasure to have my hair done by her. She knows exactly what I like and don’t. I also take my kids to Mel for their haircuts and styles and they are very comfortable with her. They say to me they want to go to only to Mel to have their hair done.

I met Mel and Clive while I was shopping for hair products at a local store. She looked like she knew all the products and I  started chatting to her.  Mel took me under her wing and recommended the products I should be using. She told me she was running a special on a treatment at her salon and  I immediately made an appointment with her. I have never looked back! Mel is an amazing hairdresser and my hair has never looked or felt better.

I enjoy my hours spent in their lovely salon. Mel, Clive and all the Girls make me feel like a celebrity, especially while having my full color lately, I was treated to the most amazing hand massage. I was told by Clive that this is the norm when a full color is done – Wow – I felt like a million dollars when I left the shop loving my color and feeling like I had been visiting with friends.

 

Warm regards

Lorna

I would like to take this opportunity to Thank Mel, Clive and the two lovely assistants for giving me an awesome time at their hair salon.

I felt Revived, Renewed and like a “Diva”.

And I’m still feeling Energized.

 

Have a Fabulous week!

 

Warm Hugs and kisses

 

Ayesha

Dear Shimera,

Just want to say thank you for all the information and advice that you gave me regarding my hair.  i really appreciate it.

Also thank you to all the staff that were so friendly, was very impressed.

Looking forward to coming to do my straightening of my hair.

Will definitely come for my treatment.

Was very happy with my tint .

 

See you soon.

Regards

Thank you. Service is good and the staff are excellent.

 

God Bless

 

Regards

 

Priscilla Francis

Thank you for an outstanding experience . Your customer service has been remarkable.

 

Best Regards,