Hair dyes, developers and all other products used at Mels Salons are made for professional use only. All their products used and sold are produced internationally and meet the occupational health and safety standards world wide. All their stylist are qualified and trained according to the professional standards of South Africa. Customers must inform the salon immediately of any allergies experienced from hair dyes. Unfortunately the salon cannot be held responsible for any allergies caused from the products used.
WHAT DOES MEL GUARANTY
HAIR DYES – PERMANENT DYES ONLY
Inquiries for color fading or Grey hair which did not cover must be made personally at the salon within 7 days from the date of their service. The salon will not assist any customer after 7 days as the rest of the hair grows out as well.
KERATIN TREATMENT, REPAIR TREATMENTS & PERMANENT HAIR STRAIGHTENERS
Mels applicators are well trained ensuring that ample products are used and applied correctly and to the best of their ability. Based on this, Mel offers a 30 day re assurance that the treatment will last, provided that customers purchase the correct shampoo, conditioner and mask from the store. Products must be purchased on the day of the applied treatment and only the recommend products must be used over the treatment.
UNFORTUNATELY THERE ARE NO REFUNDS ON ANY PRODUCTS OR SERVICES